Personalize your watch.
Please notice that orders containing an engraved watch may take up to 3 working days for the shipment.
Customized items cannot be
D1 Milano offers a 2-year warranty service for customers who purchase our products directly from the D1 Milano website.
For products purchased through our website, the warranty is valid for 2 years from the date of purchase. We will replace or repair a watch if the defect is covered under the warranty.
For customers who purchase through other channels, such as authorized retailers, the warranty service will be handled by the original retailer.
The warranty covers manufacturing defects caused by faulty materials or workmanship only on the watch components themselves (movement, case, bracelet or strap, hands, and indexes) under normal conditions of use. Other components or areas not listed above are not covered by this warranty.
Shipping
Once the order has been shipped from our warehouse, customers will receive an order confirmation email with the tracking number to check the status of their order. Please kindly check your spam folder in case the order confirmation email is there.
Our warehouse will process orders starting from the next business day after the order is placed. Please allow 5 business days for delivery. Please note that our delivery times are estimates only and may vary due to external factors.
Delivery
Our warehouse will process orders starting from the next business day after the order is placed. Please allow 5 business days for delivery. Please note that our delivery times are estimates only and may vary due to external factors.
Product Specification
Warranty
D1 Milano offers a 2-year warranty service for customers who purchase our products directly from the D1 Milano website.
For products purchased through our website, the warranty is valid for 2 years from the date of purchase. We will replace or repair a watch if the defect is covered under the warranty.
For customers who purchase through other channels, such as authorized retailers, the warranty service will be handled by the original retailer.
The warranty covers manufacturing defects caused by faulty materials or workmanship only on the watch components themselves (movement, case, bracelet or strap, hands, and indexes) under normal conditions of use. Other components or areas not listed above are not covered by this warranty.
Shipping & Delivery
Shipping
Once the order has been shipped from our warehouse, customers will receive an order confirmation email with the tracking number to check the status of their order. Please kindly check your spam folder in case the order confirmation email is there.
Our warehouse will process orders starting from the next business day after the order is placed. Please allow 5 business days for delivery. Please note that our delivery times are estimates only and may vary due to external factors.
Delivery
Our warehouse will process orders starting from the next business day after the order is placed. Please allow 5 business days for delivery. Please note that our delivery times are estimates only and may vary due to external factors.