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WARRANTY

ONLINE PURCHASE

For items purchased from our website, our warranty is for two years from the date of purchase. We will replace or repair your watch if the defect is covered by the warranty.

This warranty covers manufacturing defects due to faulty material or workmanship only on the watch itself (movement, case, hands or indexes) under normal condition of use. Parts other than the above are not covered by this warranty.

To have a replacement item covered under this warranty, use our contact form on d1milano.com and choose “Returns/Exchange/Cancel” in the subject line. Specify your name, address and order number references if purchased through our website, and a detailed description of the problem.

Note that repair/replacements will not be processed under the warranty in the following cases:

  • Failure or damage caused by improper use or carelessness (dents, crushing, broken glass, etc.)
  • Failure or damage caused by unjustifiable repair or customization
  • Esthetical changes that occur during normal wear and tear and aging (minor scratches, alteration of the color on the case/strap, peeling of the plating)
  • If no purchase proof is available
  • Battery replacement

    STORE PURCHASE

    For items purchased in our stores or retailers, please send your request directly to the store. Our warranty is for two years from the date of purchase. We will replace or repair your watch if the defect is covered by the warranty. This warranty covers manufacturing defects due to faulty material or workmanship only on the watch itself (movement, case, hands or indexes) under normal condition of use. Parts other than the above are not covered by this warranty.

    Note that repair/replacements will not be processed under the warranty in the following cases:

    • Failure or damage caused by improper use or carelessness (dents, crushing, broken glass, etc.)
    • Failure or damage caused by unjustifiable repair or customization
    • Esthetical changes that occur during normal wear and tear and aging (minor scratches, alterationof the color on the case/strap, peeling of the plating)
    • If no purchase proof is available
    • Battery replacement

      WATCH SPECS

      POLYCARBON

      D1 Milano uses a high-quality plastic called Polycarbon, which is very light but has a great deal of strength and durability. This material is used on the bracelet and the case. We apply a Soft Touch coating to give the material an unexpectedly soft feeling and incredible matte finishing. Other watch parts – crown, case back and buckle – are made of 316 Low Carbon Grade stainless steel with a brushed or sandblast finishing. Hands and indexes are made of brass, with brushed or sandblast finishing. The Polycarbon Collection uses a Japanese Quartz Movement with a two year battery life.

      TIME SETTING

      • Pull out the crown in position 1
      • Rotate crown to set the right time
      • Pull back the crown in position 0

      D1 Milano Quarz movement

      WATER RESISTANCY - 5 ATM

      • Exposure to hot water is not recommended
      • Clean your watch with a soft cloth and water only
      • After salt water use, rinse watch under tap water and wipe dry with a soft cloth
      • We highly discourage excessive contact with water

      D1 Milano Water resistant

       

      ULTRA THIN

      D1 Milano uses a high-quality 316 Low Carbon Grade stainless steel for the Ultra Thin collection. This material is used on the case and for the bracelet for the UTB series. The Ultra Thin collection uses high end materials such as Italian leathers. Other watch parts – crown, case back and buckle – are also made of 316 Low Carbon Grade stainless steel with a brushed or sandblast finishing. The hands and indices are made of brass, with a brushed or sandblasted finish. The Ultra Thin Collection uses a slim Japanese Quartz Movement with a two year battery life.

      TIME SETTING

      • Pull out the crown in position 1
      • Rotate crown to set the right time
      • Pull back the crown in position 0

      D1 Milano quartz movement

      WATER RESISTANCY - 5 ATM

      • Exposure to hot water is not recommended
      • Clean your watch with a soft cloth and water only
      • After salt water use, rinse watch under tap water and wipe dry with a soft cloth
      • We highly discourage excessive contact with water,especially with leather straps

      D1 Milano Water resistant

      P701

      D1 Milano uses a high-quality 316 Low Carbon Grade stainless steel for the P701 collection. This material is used on the case and also for the bracelet for the ATB and SKB series. The SKR series, have a natural rubber strap, finished in matte black. The SKR series uses a natural rubber strap in a matte black finish. The other watch parts - crown, case back and buckle - are also made of 316 Low Carbon Grade stainless steel with a brushed or sandblast finishing. The hands and indices are made of brass with a brushed or sandblasted finish. The P701 Collection uses a Japanese Movement: the AT series uses an automatic movement; the SK series uses an automatic skeleton movement.

      BASIC FUNCTIONS

      • Manual winding
      • Automatic winding with ball bearing
      • 41 hours power reserve

      SETTINGS - AUTOMATIC

      TIME

      • Unscrew the crown until it reaches position 1
      • Pull out the crown to position 2 and and then to position 3
      • Rotate the crown to change the time

      DATE

      • Unscrew the crown until it reaches position 1
      • Pull out the crown to position 2 and then rotate to set the date

      CHARGE

      • Unscrew the crown until it reaches position 1
      • Rotate it clockwise maximum 40 times.

      To put back the crown in its original position, first simply push it back and while putting pressure, screw it.

      Automatic Movement

      SETTINGS - SKELETON

      TIME

      • Unscrew the crown until it reaches position 1
      • Pull out the crown to position 2 and adjust the time

      CHARGE

      • Unscrew the crown until it reaches position 1
      • Rotate it clockwise maximum 40 times.

      To put back the crown in its original position, first simply push it back and while putting pressure, screw it.

      D1 Milano Skeleton

      WATER RESISTANCY - 5 ATM

      • Exposure to hot water is not recommended
      • Clean your watch with a soft cloth and water only
      • After salt water use, rinse watch under tap water and wipe dry with a soft cloth
      • We highly discourage excessive contact with water.

      D1 Milano Water Resistant

      CHRONOGRAPH

      D1 Milano uses a high-quality 316 Low Carbon Grade stainless steel for the Chronograph collection. This material is used on the case and on the bracelet. The other watch parts – crown, case back, and buckle – are also made of 316 Low Carbon Grade stainless steel with a brushed or sandblasted finish. The hands and indices are made of brass, with a brushed or sandblasted finish.

      The Chronograph collection uses a Seiko Meca-Quartz with Fly-back Movement.

      HOW TO USE THE CHRONOGRAPH

      STANDARD MEASUREMENT

      Push the buttons in the following order:

      A - B - A

      ACCUMULATED ELAPSED TIME MEASUREMENT

      Push the buttons in the following order:

      A - A/A - A - B

      SETTINGS

      TIME

      • Pull out the crown in position 2
      • Rotate crown to set the right time
      • Pull back the crown in position 0

      DATE

      • Pull out the crown in position 1
      • Rotate crown to set the right date
      • Pull back the crown in position 0

      D1 Milano Skeleton

      WATER RESISTANCY - 5 ATM

      • Exposure to hot water is not recommended
      • Clean your watch with a soft cloth and water only
      • After salt water use, rinse watch under tap water and wipe dry with a soft cloth
      • We highly discourage excessive contact with water.

      D1 Milano Water Resistant