D1 Milano uses cookies to ensure that we give you the best experience on our website.
By browsing you agree to our
cookie policy
Wear your attitude
Join the D1 Milano Family to get exclusive access to limited edition, new products and offers.
GET YOUR WATCH IN TIME FOR CHRISTMAS - ORDER BEFORE DECEMBER 17th
GET YOUR WATCH IN TIME FOR CHRISTMAS - ORDER BEFORE DECEMBER 17th

WARRANTY

ONLINE PURCHASE

For items purchased from our website, our warranty is for two years from the date of purchase. We will replace or repair your watch if the defect is covered by the warranty.

This warranty covers manufacturing defects due to faulty material or workmanship only on the watch itself (movement, case, hands or indexes) under normal condition of use. Parts other than the above are not covered by this warranty.

To have a replacement item covered under this warranty, use our contact form on d1milano.com and choose “Returns/Exchange/Cancel” in the subject line. Specify your name, address and order number references if purchased through our website, and a detailed description of the problem.

Note that repair/replacements will not be processed under the warranty in the following cases:

  • Failure or damage caused by improper use or carelessness (dents, crushing, broken glass, etc.)
  • Failure or damage caused by unjustifiable repair or customization
  • Esthetical changes that occur during normal wear and tear and aging (minor scratches, alteration of the color on the case/strap, peeling of the plating)
  • If no purchase proof is available
  • Battery replacement

    STORE PURCHASE

    For items purchased in our stores or retailers, please send your request directly to the store. Our warranty is for two years from the date of purchase. We will replace or repair your watch if the defect is covered by the warranty. This warranty covers manufacturing defects due to faulty material or workmanship only on the watch itself (movement, case, hands or indexes) under normal condition of use. Parts other than the above are not covered by this warranty.

    Note that repair/replacements will not be processed under the warranty in the following cases:

    • Failure or damage caused by improper use or carelessness (dents, crushing, broken glass, etc.)
    • Failure or damage caused by unjustifiable repair or customization
    • Esthetical changes that occur during normal wear and tear and aging (minor scratches, alterationof the color on the case/strap, peeling of the plating)
    • If no purchase proof is available
    • Battery replacement

      WATCH SPECS

      POLYCARBON

      D1 Milano uses a high-quality plastic called Polycarbon, which is very light but has a great deal of strength and durability. This material is used on the bracelet and the case. We apply a Soft Touch coating to give the material an unexpectedly soft feeling and incredible matte finishing. For the Polycarbon Silicone strap, we used a soft silicone rubber. Other watch parts – crown, back case and buckle – are made of 316 Low Carbon Grade stainless steel with a brushed or sandblast finishing. Hands and indexes are made of brass, with brushed or sandblast finishing.

      The Polycarbon Collection uses a Japanese Quartz Movement with three years battery life.

      To adjust the time, simply pull out the crown in position 1, then rotate it. When done, pull back the crown in position 0.

      D1 Milano Quarz movement


      Our Polycarbon watches are 5 ATM water resistant.

      • To ensure water resistance, exposure to hot water is not recommended
      • Clean your watch with a soft cloth and water only
      • After salt water use, rinse watch under tap water and wipe dry with a soft cloth
      • We highly discourage excessive contact with water, especially with leather straps

      D1 Milano Water resistant

       

      ULTRA THIN

      D1 Milano uses a high-quality 316 Low Carbon Grade stainless steel for the Ultra Thin collection. This material is used on the case and for the UTB series, also on the bracelet. The Ultra Thin collection uses high end materials/italian leathers and high grade materials. Other watch parts – crown, back case and buckle – are also made of 316 Low Carbon Grade stainless steel with a brushed or sandblast finishing. Hands and indexes are made of brass, with brushed or sandblast finishing.

      The Ultra Thin Collection uses a slim Japanese Quartz Movement with five years battery life.
      To adjust the time, simply pull out the crown in position 1, then rotate it. When done, pull back the crown in position 0.

      D1 Milano quartz movement

      Our Ultra Thin watches are 5 ATM water resistant.

      • To ensure water resistance, exposure to hot water is not recommended
      • Clean your watch with a soft cloth and water only
      • After salt water use, rinse watch under tap water and wipe dry with a soft cloth
      • We highly discourage excessive contact with water, especially with leather straps

      D1 Milano Water resistant

      P701

      D1 Milano uses a high-quality 316 Low Carbon Grade stainless steel for the P701 collection. This material is used on the case and for the ATB and SKB series, also on the bracelet. The ATR and SKR series, have a natural rubber strap, finished in matte black. Other watch parts – crown, back case and buckle – are also made of 316 Low Carbon Grade stainless steel with a brushed or sandblast finishing. Hands and indexes are made of brass, with brushed or sandblast finishing.

      The P701 Collection uses a Japanese Movement: the AT series uses an automatic movement; the SK series uses an automatic skeleton movement.

      Basic functions:

      • Manual winding
      • Automatic winding with ball bearing
      • 41 hours power reserve

       

      How it works:

      Automatic:

      • Set the time: unscrew the crown until it reach position 1; pull out the crown to position 2 and and then to position 3; rotate the crown to change the time.
      • Set the date: unscrew the crown until it reach position 1; pull out the crown to position 2 and then rotate to set the date.
      • Charge: unscrew the crown until it reach position 1; rotate it clockwise maximum 40 times.

      To put back the crown in its original position, first simply push it back and while putting pressure, screw it.

      D1 Milano Automatic

      Skeleton:

      • Set the time: unscrew the crown until it reach position 1; pull out the crown to position 2 and adjust the time.
      • Charge: unscrew the crown until it reach position 1; rotate it clockwise maximum 40 times.

      To put back the crown in its original position, first simply push it back and while putting pressure, screw it.

      D1 Milano Skeleton

      Our P701 watches are 5 ATM water resistant.

      • To ensure water resistance, exposure to hot water is not recommended
      • Clean your watch with a soft cloth and water only
      • After salt water use, rinse watch under tap water and wipe dry with a soft cloth
      • We highly discourage excessive contact with water, especially with leather straps

      D1 Milano Water Resistant

      SUPER SLIM

      D1 Milano uses a high-quality 316 Low Carbon Grade stainless steel for the Super Slim collection. This material is used on the case and for the SSML series, also on the bracelet. The SSLL uses an italian natural leather strap. The SSLL uses a perlon strap in fabric. Other watch parts – crown, back case and buckle – are also made of 316 Low Carbon Grade stainless steel with a brushed or sandblast finishing. Hands and indexes are made of brass, with brushed or sandblast finishing.

      The Super Slim Collection uses a slim Japanese Quartz Movement with five years battery life.

      To adjust the time, simply pull out the crown in position 1, then rotate it. When done, pull back the crown in position 0.

      Our Super Slim watches are 5 ATM water resistant.

      • To ensure water resistance, exposure to hot water is not recommended
      • Clean your watch with a soft cloth and water only
      • After salt water use, rinse watch under tap water and wipe dry with a soft cloth
      • We highly discourage excessive contact with water, especially with leather straps

      D1 Milano Water Resistant