COVID-19 DELIVERY UPDATES
Please be aware that due to COVID-19, deliveries to some countries may be affected. At the moment, the delivery is still operating within our estimated delivery times worldwide, however we suggest to kindly check with your local postal guidelines and allow a bit more time for delivery if some restrictions are in place in your country. Our customer service team is available to assist you at any time. Please write to firstname.lastname@example.org and expect a reply within 24 working hours.
Kindly note Omani government has announced to impose a complete lockdown of all governorates of Oman. The curfew and daily closure of commercial outlets will begin from 7 PM to 6 AM, starting from Saturday 25th July to Saturday 8th August, 2020. During the lockdown, the delivery time will be from 8 AM to 4 PM (local time) until further notice.
Please expect longer transit time due to the curfew restrictions.
Due to country restrictions, shipment services are temporarily suspended. Your order is safely secured with us and will be shipped as soon as possible and according to the country's restrictive measures. Please expect longer transit time.
Kindly note due to the country's Customs Portal under maintenance, there is a delay in handling the clearance of high value shipments (above 1000 AED) destined to UAE until 8th August 2020. Please expect longer transit time.
Our team is constantly working to guarantee the best purchasing experience for all our customers, and are carefully monitoring and maintaining the highest level of safety standards.
D1 Milano Family